FAQ
Frequently asked questions
Clear answers to common questions. If you cannot find yours, get in touch.
- Yes. The one-time website and add-on fee is paid before work starts. We discuss scope and invoicing with you directly beforehand. Nothing is paid or ordered through this website itself.
- Hosting and one standard domain, including renewal, are included at no additional charge with Essential Care and above while the plan is active. Premium domains, email and paid third-party tools are separate. Without a care plan, hosting and domain are separate. Pay the providers directly or let us manage them with annual billing at the agreed cost. Existing arrangements can remain in place.
- Care can be cancelled monthly. Your website and domain stay yours. Before care ends, we arrange provider access and continued hosting and domain renewal, paid directly by you or billed annually through us. Included support and changes end with the plan.
- Without a care plan, hosting and domain are separate. Pay the providers directly or let us manage them with annual billing at the agreed cost. Existing arrangements can remain in place.
- Yes. Larger changes such as new pages, new features or a redesign are discussed separately and quoted individually before we start.
- Yes. The first version is built on a private preview link. The website only goes live once you have approved it.
- The focus is on small Swiss businesses and local service providers. International projects are possible; collaboration then runs in German or English and invoicing is in CHF.
- No. The design is created for your business. We do use efficient, proven systems and reusable building blocks under the hood – that keeps prices fair and the website fast.
- No. The calculator provides a non-binding estimate. The binding price is only confirmed after a personal conversation about scope and content.
- All collaboration and meetings take place online. You can discuss your project with us by video call, email or WhatsApp. We do not offer in-person meetings.
- Your website is ready within one week after payment and receipt of the agreed content and access. Delayed feedback or additional requests move the completion date. We publish only after your approval.
- Two revision rounds within the agreed scope are included in every package. New features or requests beyond that scope are quoted before additional work starts.
- Every package includes responsive custom design, an enquiry form, a WhatsApp link, page titles and descriptions, a sitemap and an indexability check. Two revision rounds within the agreed scope are included. You provide business details, existing branding and approved images and text. We organise and lightly edit supplied copy. New copy, photography, extra pages and custom systems are quoted separately. Required legal pages using your supplied text do not use the core-page allowance.
- Your website and domain stay yours. We agree access and handover before payment. Hosting and one standard domain, including renewal, are included at no additional charge with Essential Care and above while the plan is active. Premium domains, email and paid third-party tools are separate. Without a care plan, hosting and domain are separate. Pay the providers directly or let us manage them with annual billing at the agreed cost. Existing arrangements can remain in place.
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